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What is an electronic ticket (“e-ticket”) for a flight? E-Ticket

E-ticket versus boarding pass E-Ticket

I did not receive my e-ticket yet E-Ticket

Do you offer travel insurance? Booking a Flight

When will my tickets be confirmed? Booking a Flight

How can I access my booking and itinerary information? Booking a Flight

What is the total number of passengers that can appear under the same air reservation? Booking a Flight

What name format should I use for my booking? Booking a Flight

Why do I need to provide a valid email address? Booking a Flight

Why do I need to provide my phone number? Booking a Flight

My flight was cancelled/rescheduled, I would like to get a refund

Please, reach out to our Customer Support Department in case if schedule changes are introduced to your booked flight.

Reach out to our Customer Support Department to ask for a full refund if:

(a) the flight you are supposed to be on was reprogrammed and as a result, its timing is 3 hours later or sooner;

(b) the entire flight was cancelled.

In case you’re open for alternate variants, please do not hesitate to discuss this with us. Our designated team will perform a quick research on the best available choices. Your satisfaction is our greatest goal and achievement, therefore we are always at a phone call distance, ready to assist.