The Hop2 Cancel for Any Reason plan is the second package offered in addition to the airline ticket cost, once chosen it allows the customer(s) to request ticket cancellation without any documentation and receive a partial refund under the below terms:

√ The cancellation request must be made with our Customer Care department via chat, phone, or ‘Contact us’ form at least 24 hours prior to your first scheduled departure.

√ The plan does not apply to tickets changed or canceled directly with the airline. In such cases, the plan is to be considered consumed.

√ Once the 24 hours prior to the first departure limit has been passed, the Plan will be considered consumed and airline-imposed fare rules will apply.

√ The costs associated with Cancel for Any Reason plan are non-refundable.

√ The cancellation request has effects on the entire reservation and can not be applied towards an individual flight segment.

√ The plan is to be considered consumed once the trip has started, it does not offer coverage mid-trip.

√ Once a valid cancellation request is received, the customer will be refunded the exact percentage of the ticket cost stipulated in the purchased plan. The Hop2 Cancel for Any Reason plan does not stipulate a full refund.

√ No additional to the ticket expenses (pre-selected seats, additional baggage, insurance packages, etc) are covered by the plan, and will not be refunded.

√ A refund under the given plan will be issued within 15 days of the request being received. Money will be credited to the original form of payment.

√ In case of full refunds issued due to involuntary flight cancellation as a result of airline schedule changes, irregular operations, or other nature or God events, the plan will be considered consumed and remains non-refundable.