Important information on COVID-19 (Coronavirus)

Why do I need to provide a valid email address?

We need authentic contact data to update you on essential, time-dependent moments associated with the reservation.

Please, provide us with the email address you're accessing the most.

Your correct contact data is essential when we or the air carrier need to inform you (and other passengers in the reservation) about modifications in the schedule, air transport cancellations, or force majeure that may influence your travel. Please, provide an email address with Latin alphabet characters.

We recommend verifying your "Spam" folder if you have not received a confirmation email from us in the course of 3 hours after authorized payment for your reservation. In case you don't find it, please contact your Travel Expert to make sure we have your correct email address.

Back to list
Get special offers by sign in to your account