Please call our Customer Support Team at <phone number>. If you do not have the possibility to talk with us over the phone, please send us an email at <email address>.
Please note, that it is essential for your message to contain the following:
- full name
- contact data that can be used to reach you straight away
- your present address
- problem details
- relevant flight/airport details
Our Customer Service Department is available 24/7. We will contact you back as expeditiously as possible.